• If you have a specific query, please contact our customer service team who will be happy to help.
      • Please note that you can select our timed service delivery options on items that are not in stock for immediate dispatch and they will be sent via your chosen service as soon as the they arrive into the warehouse. If a timed or weekend delivery service is selected on an order with multiple dispatch dates your first delivery will arrive on your selected service and additional items on your order will be dispatched on our regular express service.
      • Deliveries can be impacted by external factors, so DPD does not guarantee delivery services. We work hard with our partner to ensure we meet your expectations where possible and communicate any changes.